Terms & Conditions

By accessing, browsing or using this website, you agree to the terms, conditions and disclaimers herein as amended from time to time. By purchasing an item advertised on this website you agree to be bound by these Terms and Conditions. Floral Craftsman Matt Bisaro may amend these Terms and Conditions from time to time and any amendment will become effective immediately. Your continued use of this website after amendment constitutes an agreement to abide by and be bound by these Terms and Conditions, as amended.

The use of this website and these conditions shall be governed by and construed in accordance with the laws of Australia. Any legal action arising out of its use shall be brought and enforced under the laws of Australia. By using this site, you agree to submit to the jurisdiction of the courts of Australia and any legal action pursued by you shall be within the exclusive jurisdiction of the courts of Australia.

Privacy Policy

Floral Craftsman Matt Bisaro does not sell any customer information to any outside party. If you have paid online when using floralcraftsman.com.au, the staff at Floral Craftsman Matt Bisaro do not see your credit card numbers. We use the new standard in online payments, Stripe and their secure online payment system, which means that your credit card details are safely secured by a reputable financial institution at every stage of the purchase process.

Refund Policy

Please call our florists on 02 9969 3870 to discuss any queries or concerns you may have in relation to the flowers you have sent or received. A number of resolutions may be available to you and are subject to your particular situation.